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Warranty part request

For DQN dealers' technicians only. Complete the 5 steps: every field is required, an incomplete request cannot be sent.

01

The machine

Choose the machine model.
Enter the serial number (rating plate).
02

Dealer, technician and customer

Enter your company name.
Enter the technician's name.
Enter a valid e-mail address.
Choose the country and enter the complete number.
Enter the customer's name.
03

The failure

Enter the date the failure was noticed (not in the future).
Describe what the customer reports in at least 2 words.
Describe your diagnosis in at least 2 words.
04

Replaced parts

No.PhotoRef.DescriptionQuantity
Tick at least one replaced part (a part outside the list needs a description).
Is the faulty part returned to DQN? *
Say whether the part is returned to DQN.
05

Photos and part condition

Photos *
Drop the photos here or choose files 1 to 5 photos of the faulty part · JPG or PNG · automatically reduced before sending
Add at least one photo of the part (5 at most).
Describe the condition of the part in at least 2 words.
The request goes to DQN (info@dqn.be).
A copy is sent to the technician's e-mail.
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Warranty request sent

Thank you. Your warranty request for the has reached DQN. A copy has just been sent to .

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  • DQN
  • Neerveld 9
  • 2550 Kontich
  • Belgium
  • +32 3 201 51 10